Handbook

Third-party service providers

Updated 8 July 2026Operations✎ Suggest a change

We use a lot of 3rd party service providers. Following the Volkis mantra of "do what you love", we don't want to reinvent the wheel for everything we do. Hence, we rely on others to do what they love, so that we can focus on what we love. Here is a list of our 3rd party providers and their purpose:

SoftwareDepartmentUsed for
Microsoft Office 365AllEmail, authentication provider
Microsoft SharePointAllStoring company wide data and project data
Microsoft TeamsAllVideo conferencing
SlackAllCommunication, chat, ChatOps
TrelloAllTracking tasks & projects
QwilrSalesCreating and distributing proposals
PipedriveSalesCustomer resource manager, contact tracking
Amazon AWSOperationsHosting infrastructure, sending SMSs & emails
CloudFlareOperationsDNS, proxy, WAF
GitLabOperationsCode repo, hosting this Handbook
AlgoliaOperationsSearch function for the Handbook
ZapierOperationsAutomation for multiple processes
Resource GuruOperationsScheduling projects, time management
TwitterMarketingSocial media
LinkedInMarketingSocial media
XeroFinanceFinance, invoicing, payroll